Maintenance, handled.

Tenants text one number. Macalisto reads every message, finds the right vendor, and drafts the dispatch. You just approve.

Nothing sends without your OKEmergencies flagged instantlyEnglish & Spanish
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Three steps. That's it.

Your tenants text one number. Macalisto does the legwork. You make one decision.

1

Tenant makes a request

By text or email, in English or Spanish, with photos or video if they have them. No app to download.

2

Macalisto takes it from there

It works out what's wrong and how urgent it is, asks the tenant anything it's missing, and proposes a fix with the right vendor from your list.

3

You approve

Read a finished draft, edit it if you like, and send it. Nothing goes out until you do.

What lands in your queue

A finished draft you can read in ten seconds.

Urgent

Kitchen sink leaking under cabinet

Maria, Unit 4B · Hyperion Terrace
What's going on
Active but contained leak under the kitchen sink. Tenant is home evenings.
Why this vendor
Rivera Plumbing: your preferred plumber, fast on same-day leaks.
Draft to Rivera Plumbing
Hi Rivera Plumbing team, new work order #1042. Priority: URGENT, same or next day Job: Kitchen sink leaking under cabinet Address: 2830 Hyperion Ave, Unit 4B Please confirm you can take this job and tell us when you can be there.
Approve & send

Everything you need to stay on top of repairs

Whether you rent out one home or hundreds, Macalisto takes the back-and-forth off your plate.

An approval queue, not another dashboard

Summary, reasoning, vendor and message together. You confirm and move on.

Your vendors, your rules

It only picks from vendors you add, using trade, your preferred flag, and your notes.

Every work order in one place

Full conversation, status from New to Closed, vendor details, and your private notes.

Always-on tenant replies

Warm, clear answers in seconds, 24/7.

Owner limits, flagged for you

Set a spending limit for each property. If a repair would go over it, you get a heads-up so you can check with the owner first. Macalisto never contacts owners on its own.

Safety is built in

These are rules the product enforces, not suggestions to the AI.

Emergencies

Flagged the moment they arrive

Gas, flooding, sparks, no heat in freezing weather: red banner, pinned work order, instant safety instructions to the tenant.

Human approval

Nothing sends without your OK

Every message to a vendor or owner is a draft until you approve.

Protected

Your word stays yours

Macalisto commits to getting the work done. Anything about money or responsibility comes straight to you, so you decide what to say.

Security

Lockouts are verified first

The number must match the tenant on file. If not, it holds the ticket for you.

Reliability

Silent vendors don't stall repairs

No reply in the time you choose? The job jumps back to the top of your list.

Questions

Can it message vendors on its own?

No. Vendor and owner messages are always drafts that you approve first.

What if it gets something wrong?

You see its reasoning beside every draft and can edit or reject it. For emergencies and sensitive situations, Macalisto brings you in right away instead of deciding on its own.

Live in 5 to 10 minutes

Add the pros you already trust, forward your maintenance number, and the next tenant text is handled.